TELETHERAPY FAQS

Most Frequently Asked Questions

WHAT IS WEBPT360?

WHAT PROGRAMS ARE CURRENTLY OFFERED BY WEBPT360?

ARE YOU ACCEPTING NEW PATIENTS?

WILL MY MEDICAL INSURANCE COVER TELEHEALTH/TELEMEDICINE?

HOW MUCH DO VISITS COST?

WHAT DOES CASH-BASED MEAN?

SHOULD I SEE MY MEDICAL DOCTOR?

DO I NEED A REFERRAL OR PRESCRIPTION TO START?

WHAT IS AN ONLINE EVALUATION/ASSESMENT?

WHAT IS A WEBPT360 SECOND OPINION?

IS WEBPT360 PHYSICAL THERAPY JUST AS GOOD AS GOING TO A CLINIC?

DO I NEED TO PROVIDE ANY IMAGING (X-RAYS, MRI, PHOTOS, ETC)?

WHAT IS THE PROCESS OF THE WEBPT360 PHYSICAL THERAPY EVALUATION?

WHEN SHOULD I EXPECT TO RECEIVE MY WEBPT360 EVALUATION RESULTS?

CAN I DECIDE TO DO ONLINE PHYSICAL THERAPY FOLLOW UP SESSIONS AFTER MY EVALUATION OR SECOND OPINION?

CAN I CONTINUE MY CARE AT THE OFFICE IF I START ONLINE?

WHO ARE THE WEBPT360 PHYSICAL THERAPY PROVIDERS?

WHAT IF MY CONDITION IS NOT APPROPRIATE FOR MY PROGRAM OF CHOICE?

DO I NEED A PHYSICAL THERAPY EVALUATION BEFORE STARTING PHYSICAL THERAPY SESSIONS?

WHAT ARE COMMON CONDITIONS THAT YOU TREAT?

CAN I CHANGE MY THERAPIST IF I'M NOT SATISFIED?

IS THERE A REFUND POLICY?

DO I NEED ANY EQUIPMENT FOR TELETHERAPY?

IS MY INFORMATION SECURE AND HIPAA COMPLIANT?

WHAT IF I'M STILL UNSURE IF WEBPT360 IS RIGHT FOR ME?

I'M READY, HOW DO I START?

IS THERE A CANCELLATION POLICY?

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